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Introducing
The Resident Portal

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You Asked. We Developed.

Built by client request, the ClickPay Resident Portal advances the resident and landlord relationship with a single site to manage and optimize community living.


Centralized Access

Manage all resident transactions & interactions with one login.


Modular & Modern

Enjoy intuitive navigation and the most popular features for you and your residents.


Community Building

Foster communities by sharing news & facilitating discussions online.

One Login. All of your Residents’ needs.

The ClickPay portal is the singular site for all resident payments and communications, enabling better-managed properties and happier residents.

Rooted in ClickPay’s industry-leading payments platform, the ClickPay Portal dashboard highlights a snapshot of funds collected by payment type for easy access to 100% of resident receivables.

Capture, respond, monitor and complete maintenance tasks with a few clicks. Communicate with residents online along the way for efficient task completion.

Set preferences, confirm payment types accepted, and custom manage buildings to you requirements.

No more paper logs or resident calls inquiring about package arrival. With ClickPay’s package tracking, residents receive emails notifying them of parcel arrivals.

Reach all residents, a subset, or an individual. Quickly alert residents through email, dashboard notifications, and SMS/text messaging.

Organize community documents online. Board meeting notes, certificates of insurance, lease renewals and more can be shared with group or individual access.

The Complete Resident Experience

Calling for packages? Emailing for maintenance requests? Snail mail for legal documents? Unify Resident requests in a single location for exceptional customer service.

Dashboard

A snapshot of the resident’s activity, led by payment status.

Payments

Residents can check balances, set up autopay, and make line item payments.

Package Tracking

Residents are alerted to the arrival of their parcels.

Maintenance

Residents submit service requests, communicate and receive status updates all electronically.

Document Library

Building staff can organize and securely post documents for resident retrieval.

Messages

Reach all residents, a subset, or an individual with SMS/text or email blasts.

Everything You Need. Nothing You Don’t.

From collecting payments and managing maintenance requests to tracking packages and sending notifications, ClickPay’s Resident Portal is your building’s best friend.

Digitize Resident Requests

Save time from logging inquiries and requests while memorizing resident wishes electronically.

Broadcast Communications

Announce scheduled maintenance, events, and more for informed communities.

Centralized Servicing

Manage resident needs from balance inquiries to maintenance requests with just one portal login.

Greatest Electronic Adoption

Collect more than triple the industry average of electronic payments with ClickPay’s leading platform.

The ClickPay you know & love just got better. Want to see it for yourself?

Provide your contact information and we’ll take care of the rest.